The culture of MPOnline Limited is built around providing excellence in our respective domains, contributing to the growth and success of our employees, a keen sense of integrity, a great sense of humour and a strong sense of social responsibility with us. We continually strive to ensure that MPOnline Limited employees experience job Enrichment and satisfaction.

Position for which you can Apply

  • Business Analyst
    Skills Required
    • A Business Analyst must have excellent verbal and written skills.
    • The right mix of program management and project management expertise.
    • Having the right interpersonal and consultative skillsets is an advantage.
    • Working on high-level detail and being able to interpret accurate results.
    • The right organizational skills are also important for a Business Analyst’s career, as he/she needs to be very efficient in working with diverse teams within the organization.
    • A good understanding of the business and the respective functional domain.
    • Capability to position the right solutions that are cost-effective and actionable, while addressing the business requirements and challenges identified.
    • Good problem-solving skills, while applying the right methodologies such as Unified Modelling Language.
    • In-depth knowledge of requirement specifications and development, process flows, and developing business use case scenarios.
    • An understanding of process modelling, agile, and waterfall software development methodologies.
    Role & Responsibilities
    • To understand business requirements from multiple stakeholders and prioritize them.
    • Interpret business requirements and simplify them for easy analysis of top management to make strategic business decisions.
    • Create solutions based on the requirements identified, create change management proposals, and work towards achieving the organization's long-term goals along with Preparing an estimate of cost and effort involved completing the project.
    • Review specifications for required change management, while efficiently organizing business needs.
    • Work in close collaboration with the Technical Architect and Development team to ensure the team understands the requirements.
    • Facilitating the right design sessions with the project implementation team.
    • Delivering the correct elements of system design, business rules, and other relevant deliverables.
    • Pull information from multiple sources from within the organization while analyzing and reporting the relevant data trends for informed decision making.
    • Breaking down the technical and architectural requirements so that the entire team understands the infrastructure and technical requirements.
    • A Business Analyst is not directly involved in the implementation of a software project. However, the Business Analyst is actively involved in capturing new business requirements and communicating them with the development team.
    • A Business Analyst directly communicates with the relevant stakeholders and is responsible for transferring this knowledge to the project development teams.
    • A Business Analyst also helps the management envision future needs among changing business processes and models.
    • Anchor business and operational reviews periodically. Support in preparing the review decks and sharing insights with the COO prior to the reviews.
    • Participate in the customer presentations to communicate the value that MPOnline delivers through its services.
    • 3 to 5 Years
  • Customer Care Executive
    Skills Required
    • A deep knowledge of the operations of a customer care department in an organization
    • Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally
    • Creative problem solving skills
    • Capacity to work both as an individual and as a team
    • Excellent organizational and time management ability
    • Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame
    • Basic computer knowledge with MS-Office, and effective browsing skills
    • To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc
    • Ensuring timely and professional responses to all complaints, requests and queries received
    • Research and compilation of answers for informational requests from customers
    • Proper recording and scrutiny of the complaints received
    • Efficient dealing of complaints to completion and enabling satisfaction of customer
    • Rendering useful administrative support to other members of the customer care team
    • Graduate or Post Graduate in any Discipline (Non-Technical)
    • Minimum 0-1 years

  • Test Analyst
    Skills Required
    • Documentation
    • Test Preparation
    • Test Process – What tests to perform?
    • Testing at the partial development stage
    • Bug report document
    • Sign-off process
    • Knowledge of STLC and SDLC
    • Basic knowledge of Database/ SQL
    • Awareness Of Latest Web and Mobile Technology Trends
    • Cross Browser Testing Skills
    • Front-end Communication
    • Ability to work in a team
    • Thought Process
    • Thorough Understanding & Mapping Of Business Situation
    • Automating The Process
    • Project Management
    • Knowledge of any Testing Tools and Technologies
    • Knowledge and hands-on experience of any Defect Tracking tool
    • Participate in the Development Process.
    • Analyze Application Requirements and Design Documents.
    • Develop Comprehensive Testing Structures.
    • Develop Test Plans.
    • Execute Tests and Analyze / Document Results.
    • Designing test plans, scenarios, scripts.
    • Analyzing test results and reporting to the development team.
    • Working with the development team to correct bugs and errors.
    • Identifying the Target Test Items to be evaluated by the test effort
    • Defining the appropriate tests required and any associated Test Data
    • Gathering and managing the Test Data
    • Evaluating the outcome of each test cycle
    • B.E. / B.Tech / M.C.A. / M.B.A. / M.Sc
    • Certification of Testing (Manual / Automation) is mandatory
    • Minimum 2-3 years

  • Service Delivery Executive

Eligibility Criteria

  • Full Time Graduation or Post Graduation
  • Not more than 2 years break in career (education or between jobs)
  • Consistent academic records Class X onwards (Minimum 50%)
  • Candidate should not have attended the MPOnline Selection Process in the last 6 months